Privacy Policy
Last Updated: January 27, 2025
Your privacy matters to us. This policy explains how we collect, use, and protect your information at ToolzBank.
Privacy at a Glance
Secure
HTTPS/TLS encryption
Minimal Data
Only what's necessary
No Selling
We never sell data
Your Control
Access & delete anytime
1. Introduction
Welcome to ToolzBank's Privacy Policy. We are committed to protecting your privacy and handling your data transparently. This policy explains how we collect, use, and protect your information when you use our online tools including PDF editor, image editor, text tools, calculators, converters, and generators. By using ToolzBank, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect minimal information to provide our services: Information You Provide: • Files you upload for processing (images, PDFs, text) • Email address (only if you create an account) Automatically Collected: • Browser type and version • Device type and operating system • IP address (anonymized) • Pages visited and features used • Referring website Cookies: • Essential cookies for functionality • Analytics cookies (optional) • No advertising or tracking cookies We do NOT collect: • Personal identification (unless you provide it) • Financial information • Health or medical data • Biometric data
3. How We Use Your Information
We use information for: Primary Uses: • Providing and operating our tools • Processing your files as requested • Improving our services • Troubleshooting technical issues We do NOT: • Sell your data to third parties • Use your files beyond providing the service • Share information with advertisers • Send marketing emails (unless you opt-in) • Track you across other websites
4. File Processing & Storage
Client-Side Processing (Most Tools): • Files processed entirely in your browser • NEVER uploaded to our servers • Processing happens using JavaScript on your device • Files remain on your device at all times Server-Side Processing (When Required): • Files uploaded over encrypted HTTPS • Processed immediately and deleted within 24 hours • We do not view or analyze file content • Files not used for any other purpose Security: • Industry-standard HTTPS/TLS encryption • Secure, isolated storage containers • Regular security audits Recommendations: • Avoid uploading sensitive documents • Use client-side tools when possible • Delete files after downloading results
5. Data Retention
How long we keep data: Files: • Client-side: Never stored (0 hours) • Server-side: Deleted within 24 hours • Manual deletion: Immediately removed Analytics: • Anonymous usage data: Up to 2 years • Cannot be traced to individuals Communications: • Support emails: 1 year • Deleted upon request Cookies: • Session cookies: Deleted when browser closes • Can be cleared via browser settings
6. Third-Party Services
We do not sell, trade, or rent your personal information. Limited third-party services: • Analytics (Google Analytics): - Anonymized and aggregated data - Can opt-out via browser settings • Cloud Infrastructure: - Hosts website and processes files - Data encrypted in transit and at rest We share information only when: • Required by law • To protect our rights • To prevent fraud • With your explicit consent We never: • Sell data to brokers • Share files with third parties • Use content for advertising
7. Your Privacy Rights
You have the right to: • Access: Request data we hold about you • Deletion: Request immediate data removal • Correction: Update inaccurate information • Objection: Opt-out of analytics • Portability: Download your processed files To exercise these rights: Contact: privacy@toolzbank.com Response time: Within 30 days
9. Security Measures
We implement industry-standard security: Technical: • HTTPS/TLS encryption • Encrypted file storage • Regular security updates • Firewalls and intrusion detection • Automated malware scanning Operational: • Access controls • Regular security audits • Employee training • Incident response procedures No system is 100% secure. We strive to protect your data but cannot guarantee absolute security. Report vulnerabilities: security@toolzbank.com
10. Children's Privacy
ToolzBank is not intended for children under 13. • We don't knowingly collect data from children under 13 • We don't market to children • Data from children under 13 is deleted immediately For users 13-18: • Parental guidance recommended • Parents can request data deletion Contact privacy@toolzbank.com if your child provided information.
11. Policy Updates
We may update this Privacy Policy to reflect: • Changes in practices • New features • Legal requirements • User feedback When updated: • Effective immediately upon posting • "Last Updated" date modified • Material changes highlighted • Continued use = acceptance Review periodically to stay informed.
12. Data Deletion Instructions
If you've connected your Facebook account to ToolzBank and want to delete your data: Revoking Access: 1. Go to your Facebook Settings & Privacy 2. Click Settings 3. Click Apps and Websites 4. Find ToolzBank in the list 5. Click Remove What Gets Deleted: • Your Facebook login connection • Any profile data we received from Facebook • Your ToolzBank account (if you have one) Note: Files you processed through our tools are already automatically deleted within 24 hours. If you want immediate deletion of any remaining data, contact privacy@toolzbank.com. This process removes all data associated with your Facebook login.
13. Contact Us
For privacy questions or requests: Email: privacy@toolzbank.com Support: support@toolzbank.com Security: security@toolzbank.com Response times: • General inquiries: 2-3 business days • Data requests: 30 days • Security issues: 24 hours We're committed to resolving privacy concerns promptly.
Your Privacy is Our Priority
We are committed to protecting your privacy and being transparent about our data practices. If you have questions about how we handle your information, please contact our privacy team.
Questions About Privacy?
We're here to help. Contact our privacy team for any questions or concerns.
Contact Privacy Team